Care Refresh Plus (Phantom 4 Pro V2) Australia

Based on DJI Care Refresh, DJI Care Refresh + offers you one more replacement and extends the official coverage period. DJI Care Refresh + protects your product for a whole year with Express service, free shipping, and priority service, so you can fly without worrying about water damage, collisions, malfunctions, or other accidents.

This service plan covers the following products:
Phantom 4 Pro (+)
Phantom 4 Pro (+) Obsidian
Phantom 4 Pro (+) V2.0

Please Note:
1. Before purchasing DJI Care Refresh +, ensure that the DJI Care Refresh purchased for your aircraft is still valid and that there is at least one replacement left.

Click here if you have not purchased DJI Care Refresh for you Phantom 4 Pro series product. After DJI Care Refresh becomes active, you can purchase DJI Care Refresh +.

2. After DJI Care Refresh + is purchased, your service agreement will be sent to you via email. DJI Care Refresh + will be bound to your product automatically and come into effect within 24 hours.

If you have a DJI Care Refresh + activation card, click here to bind it to your aircraft.

3. The replacement service provided by DJI Care Refresh + is valid for one year and does not start until DJI Care Refresh expires. The product's warranty period is immediately extended after you receive the service agreement of DJI Care Refresh + and has the same expiration date as the replacement service.

4. DJI Care Refresh + and the corresponding product must be purchased from the same country or region since the benefits provided by DJI Care Refresh are only eligible in the region where it was purchased.

5. Each time you request a replacement, you'll receive a replacement unit that is new or equivalent to new in performance and reliability.

How Long Does Postage Take?

1. You place an order.
2. Processing time (1-2 business days) [This can sometimes be longer, depending on product availability].
3. Shipping time 1-6 business days depending on your location.
4. Package arrives at your door.

Most times of the year, we will ship your order within 2-5 business days from the time you placed it. During busy seasons it can take longer, and shipping time estimates will be slightly longer. Domestic hipping generally takes about 1-6 business days after your order is created, processed, and shipped within Australia. International shipping generally takes 7-14 business days. We ship all of our packages out of Australia and exact shipping time is based on your proximity to our location.

Do You Ship Worldwide?

Yes! We ship to most countries in the world. Packages shipped to international addresses generally take 7-14 business days to arrive after your order is processed. Note that often orders will be passed to and delivered by your country's local post office. We ship from Australia. For more information about the locations, we ship to, please contact us on +61293180566 or email us info@spheredrones.com.au.

What Carriers Do You Use?

Here at Sphere Drones, we use a number of shipping carriers depending on the nature of the order. Below is a list of carriers we currently use and the shipping options.

Residential Options:

• Free Shipping on orders $499.01+
• $10 Flat Rate Shipping on orders below $199
• $15 Flat Rate Shipping on orders above $199.01 and below $499
• Australia Post Express Post
• Australia Post Parcel Post
• DHL Express

Commercial Options:

• Free Shipping on orders $499.01+
• $10 Flat Rate Shipping on orders below $199
• $15 Flat Rate Shipping on orders above $199.01 and below $499
• Australia Post Express Post
• Australia Post Parcel Post
• DHL Express
• TNT Overnight Express
• TNT Road Express

Pickup Options:

• Warehouse Pickup (Sydney Only)

We also use FEDEX, TNT and DHL to service our international clients. For more information on shipping and handling, please contact us on 1800 549 821 or email us info@spheredrones.com.au.