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Asset Maintenance

Keeping your assets operational

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Safety & Reliability

Model-specific Servicing

Rigorous Checklists

In-house Experts

Organisations that Trust Us

Why Sphere Drones?

Servicing with Sphere Drones will ensure that you stay compliant with CASA regulations by provision of an Airworthiness Certificate included with your service summary. Our team has a range of experience in many areas including mining, agriculture and electronics.

Sphere Drones works with clients both small and large to ensure their assets are kept maintained and in-air failures don't happen. We are proud to work with clients such as Rio Tinto, Surf Life Saving and Sydney Water which all have a large fleet of assets that are an important part of day-to-day business.

Authorised Maintenance

Through our years of experience and industry knowledge Sphere Drones is an authorised repairer for the following brands:

  • DJI
  • Skydio
  • Flyability
  • Boston Dynamics

What's Right for You?

On-Condition Maintenance

For this program, we will assess your asset for parts that may be damaged, rusty, etc. and give you a quote to replace these parts in addition to their base maintenance cost. This is cost-effective and ensures parts that are damaged, broken, or rusty are replaced.

Preventative Maintenance Program

For this program, we will replace all easily-worn parts on your asset, no matter the condition. This ensures parts are replaced before they fail to keep the asset running reliably for a longer period.

Rigorous Checklists

Sphere Drones Maintenance Program is a service plan catered specifically to your asset model. Our expert team services your asset in-house, following our detailed checklists to ensure that your asset gets the best servicing possible.

Our service includes:

  • Internal and external inspection of your asset
  • Firmware updates
  • Sensor calibrations
  • Assessed part replacement
  • Test flight and service reports

Easily Worn Parts

Our trained technicians will perform an assessment of your asset and contact you if any easily worn parts replacement is required. Parts needing to be replaced vary per model.

This can include, but is not limited to:

  • Landing Gear Module
  • Atenna Module
  • Propellers
  • Propeller Mount
  • Gimbal Damper
  • Screws, Bolts, and Fasteners

How it Works

  1. Request Maintenance

    Send us your enquiry via the form displayed below.

  2. Maintenance Plan Creation

    Our team will get in touch to come up with the best option to suit your needs.

  3. Send or Drop your Asset to Us

    We cover the shipping cost.

  4. We Assess Your Asset and Send a Quote

    An authorised technician will review your submission.

  5. Conduct Maintenance

    Once approved, maintenace is scheduled and returned to you in 3-5 business days.

  6. Return Asset

    We'll post your asset back to you, free of shipping charge.

Supported Assets

Below is a list of the assests we currently support. If your asset isn't listed get in touch using the form below to discuss our maintenance offerings.

  • DJI Mavic 2 Series
  • DJI Mavic 2 Enterprise Series
  • DJI Phantom 4
  • DJI Inspire 2
  • DJI Matrice 200
  • DJI Matrice 210/210 RTK
  • DJI Matrice 300/350 RTK
  • DJI Matrice 600/600 PRO
  • DJI Matrice 30 Series
  • DJI Mavic 3 Enterprise series

Frequently Asked Questions

If you can’t find an answer to your question or query on rentals in our FAQs, please don’t hesitate to call us 1800 549 821 or email us at info@spheredrones.com.au.

Is there an assessment fee?

No. *All costs are included in your maintenance fee. This includes the following:

  • Label creation
  • Overnight shipping
  • Asset assessment
  • Asset maintenance

*Depending you your selected maintenance, parts that are repalced may cost extra.

What do I need to send to sphere drones?

  • Drone
  • Controller
  • Any other additional parts can be included only if damaged and requiring repair or as instructed by the Sphere Team.

Please ensure that assets are packed securely to prevent damage during transport.

Who completes the maintenance?

Maintenance will be completed by our in-house experts based in our Sydney office.

Where do I send my asset?

To our Sydney office, 21/110 Bourke Road, Alexandria, NSW 2015.

How long will it take to perform maintenance on my asset?

Our maintenance generally takes 5 business days, including maintenance of the asset and detailed flight testing, which customers will receive a report of once their maintenance has been concluded.

What is considered a 'high risk environment'?

A high risk environment includes those where the asset may have prolonged exposure to elements including dust, sand, dirt, and salt.

Why do I need to update my firmware and how do I do it?

It is important your firmware is updated in order to avoid equipment bugs and glitches. As important, your drone’s range and accessible height can be impacted if you don’t have the latest firmware. This is particularly relevant to newer drones. Firmware updates also tweak and improve the user interface. You can install the latest firmware via both the DJI GO/GO 4/DJI Fly app or the DJI Assistant 2 for the newer generation drones. Otherwise, please contact us and we can help.

Why do I need to provide my address?

We request your residential address to organise shipping to and from our repair centre. Once your repair case is created by submitting the repair request form above, the Sphere Drones Support Team will provide you with a shipping label to ship your drone and/or accessories to our repair centre. Once the repair is complete, the drone and anything else you sent us will be shipped back to the provided address unless asked differently.

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Talk to us about drone maintenance

For inquiries or more information, please fill out the form below, and our team will contact you as soon as we can.

Talk to us about drone maintenance

For inquiries or more information, please fill out the form below, and our team will contact you as soon as we can.


Download brochure for drone maintenance

Download technical specifications for drone maintenance