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How to get the most out of your Curo drone management subscription

Josh Spires | 29 March, 2021 | The Sphere Drones Blog

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Curo is our drone management platform that combines with end-to-end client support services to take your organization’s drone operations to the next level. If you’re already using Curo, there are likely a few things you can do to get more out of subscription and improve your drone operations.

Notifications

Curo allows you to set up automated notifications across a range of functions triggered by customisable events. For example, if a pilot flies outside of the planned flight area, the Chief Remote Pilot will receive an email letting them know. This is a great way to keep up-to-date with what is happening with your drone team and will make managing them much easier.

Flight records

All flights can be automatically tracked and recorded into Curo, providing a comprehensive database of all the finer details of your field operations. Flight records link back to the pilot, drone asset, battery asset, flight time, service date, and other data based on the drone and pilot logs.

User profiles

Keeping track of your pilots can be a challenging task when it’s not all in one system. Curo solves this by giving every pilot their own profile that links to their flight history, the drones used, their accreditations, and anything else they might add to the system.

Order and asset management

Curo stores and manages all of your previous drone program purchasing records to allow for straightforward warranty claims and track products you’ve purchased. Curo’s asset management feature allows you to log all of your drones, batteries, payloads, and accessories on the platform to track things like warranties, maintenance, registration, ownership, support cases, and any related flight records. If you need to know anything about an asset within your program, Curo has it all in one spot.

Case Management

Curo has a built-in case management system that tracks the progress and communication channels of after-sales support provided by the Sphere Drones team. This includes general enquiries, Care Refresh and Warranty Claims, Repairs, Maintenance, and Defect reporting from your operations. The case management system includes basic reminders for conducting services on your assets and provides full integration with the Sphere Drones Service and Maintenance programs so that your assets are never unserviceable when you need them.

Sphere Drones support

Since Sphere Drones offers Curo, you have access to some of the most talented individuals in the industry to answer your questions and support you with any issues that might arise.

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