DJI Care Refresh is an effective, comprehensive warranty for your Mavic, offering you greater peace of mind every time you fly. For a small additional charge, DJI Care Refresh offers up to two replacement units within one year.
For a small additional charge, DJI Care Refresh offers up to two replacement units within one year.
NOTE: The DJI Care Refresh must be activated within 48 hours of activating your drone. Please see the links below for more info and how to activate.
- Rapid Support - Get prioritised replacement units, greatly reducing the time it takes for you to get back in the air.
- Comprehensive Protection - For a small additional charge DJI Care Refresh offers up to two replacement Mavic units, either a replacement product that is in new or as-new condition in terms of performance and reliability. The first time replacement fee is AUD $139. The second time replacement fee is AUD $199.
- VIP Phone Service - VIP support provided by DJI product experts are just a phone call away.
- Free Shipping - If you are in the region where you purchased your aircraft, all shipping costs will be covered by DJI.
- DJI Care Refresh Repair Progress Inquiry - Check on the progress of your DJI Care Refresh repair the same way you would check a standard repair. When you are applying for repairs, indicate that you have purchased DJI Care Refresh on the Repair Application Form. After DJI conducts a damage assessment and informs you of the results, you can choose to pay for the replacement using DJI Care Refresh.
Shipping fees are covered by DJI Care Refresh. For repair services, visit: http//www.dji.com/service/repair